|
CANCELLATION
& REFUND POLICY:
So
that I may provide excellent service to you, I adhere to a strict policy of "No Overbooking". Therefore, once you
have contracted services, I will turn away business in order to
accommodate your schedule.
For
this reason, cancellation
fees are strictly imposed during holiday periods and for overnight
services. During holidays
(New Years Eve, Labor Day, Independence Day, Memorial Day, Thanksgiving, Christmas Eve
& Christmas Day). The first date of scheduled service is
considered to be the date by which notice is required.
 |
Early Return -
24 hour notice required for refunds; not available on
overnight services. |
 |
Dog Walking Appt's -
24 hour notice required for refunds. |
 |
Pet Sitting Appt's -
5 day notice required for
refunds; Notice given between 3-4
days will be issued a 50% credit to be used for future
services. |
 |
Overnight
Pet Visits - 14 day notice required for refunds;
Notice given between 11-13 days will be issued 50% credit to
be used for future services. |
 |
Major
Holiday Pet Sitting- 14 day notice
required for refunds; Notice given between 11-13 days
will be issued 50% credit to be used for future services. |
(Current
Clients: In Emergency circumstances
requiring cancellation, without the notice required above, a refund or
credit will be discussed & considered) |